Privacy Policy

This Privacy Policy explains how Liyang Entian Technology Co., Ltd. ("Entian Textile", "we", "us") collects, uses and protects your personal information when you visit entiantextile.com or contact us through this website. We respect your privacy and handle your information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.

1. Information We Collect

When you contact us through our enquiry form, email or messaging tools, we collect the information you choose to provide, such as:

Company name and contact person

Country / region

Email address and telephone number

Your product requirements (e.g. category, specification, quantity)

2. How We Use Your Information

We use the information you provide solely to:

Respond to your enquiry and prepare quotations

Conduct business communication and fulfil orders

Provide after-sales support and maintain our business relationship

3. Data Storage and Retention

Enquiry data is stored in our customer management system and is accessible only to team members responsible for your account. We retain this data for the duration of our business relationship and for a reasonable period afterwards (normally no longer than three years), after which it is deleted or anonymised. We also collect anonymous visit statistics (such as page views, traffic source and device type) through analytics tools in order to improve our website; this data does not identify you personally.

4. Sharing of Information

We do not sell or rent your business information to any third party. We may share limited information only in the following circumstances:

With logistics, customs clearance or inspection service providers, to the extent necessary to deliver your order

Where required by applicable law or by a competent authority acting lawfully

5. Your Rights

Subject to applicable law, you have the right to: To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Object to, or request restriction of, our processing of your information

6. Data Security

We apply reasonable technical and organisational measures to protect your information, including access controls and encrypted transmission. Please note, however, that no method of transmission over the internet can be guaranteed to be completely secure.

7. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:

Email: [email protected]

WhatsApp: +86 180 1380 0100

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